Collecting information on closed museums is a challenge. Museums usually open with a degree of fanfare but often close quietly – and their catalogues, visitor books, and other documentation are not always retained. (Although cowhide hats off to Northampton Museum and Art Gallery for keeping the data from the now-closed Museum of Leathercraft). No-one is specifically charged with keeping records from closed museums and it is hard to find anyone connected to a closed museum, especially after twenty years or more. The staff have relocated, volunteers filter off to other organisations or spend their time in other ways, people die. In this blog I’m going to outline some of the ways that we were able to collect information.
We began by scouring the internet. In some cases, websites or social media accounts lived on after the museum had closed and occasionally the final post explained the circumstances of closure and what was happening to the collections. These pages also provided contact details. Most of the time our emails bounced, and the phone numbers we called were defunct or had been reallocated to someone new, who would be utterly bemused by our enquiries, but in some cases, especially at private museums, the museum owner still lived or worked on the premises. When I called the number for Red Carriage Working Museum in Matlock, Derbyshire, the proprietor told me a moving story about being forced to close when professional burglars stole their entire collection of antique and irreplaceable harnesses, thereby making it impossible for them to show the carriages in action. Although she and her husband sold the yard and the rest of their substantial collection, they had kept the house.
In other cases, online reviews, blogs, or chat forums gave us a lead. A TripAdvisor review for the Longstone café on the Isles of Scilly, noted that it had replaced the Longstone Heritage Centre. Amy Jenkins the proprietor told me that all kinds of things had been left at the site – including two cannonballs which she gave to her father – and gave me the name of the founder who I was then able to contact. Similarly, an online chat forum mentioned that the founders of Harmonium Museum in Shipley, Yorkshire, Phil and Pam Fluke, were continuing to repair instruments. A few clicks later, I found their website and was able to get in touch. Phil also gave me some leads for other closed museums. Alternatively, we called the business at the location where a museum used to be. Jacob Clark, owner of the Animal Avenue Pet Supplies shop at Ringwood, told me that the shop fronts from the Ringwood Town and Country Experience were still outside and a collection of objects in the attic. And we put out calls for help on social media. Twitter users provided an obituary for Kathleen Mann who had run a Cat Museum at her antiques shop in Harrow-on-the-Hill in London, which enabled us to pinpoint the date of closure.
Sometimes we spent a lot of time investigating one museum to no immediate avail. Finding pictures of the Museum of Cipher Equipment in Cupar on a cipher enthusiasts’ website, I contacted the webmaster in California who emailed a call for information to his network. We also contacted staff at Scotland’s Secret Nuclear Bunker, the Museum of Cupar, and the Museum of Communications, none of whom had heard of the museum but promised to investigate further. I posted on Twitter and word spread. A historian raised it at a museums meeting in nearby Dundee and a member of Museum Association staff persuaded their in-laws who lived in the area to make enquiries on our behalf. Some months later I got an email from the owner. He had visited the Secret Nuclear Bunker and they had passed my email on to him. It turned out that the collection had been destroyed in a fire and that he had moved to Orkney.
Another alternative, especially when we were investigating Local Authority museums, was to contact a neighbouring institution. The staff were often only too aware of closures in the area and in many cases had either inherited the collection or been personally involved in its relocation. Out-of-the-blue telephone calls or emails regularly elicited extremely helpful responses along the lines of ‘The objects all came back into the service. It was before my time, but I can put you in touch with my predecessor if you want more detail. I have his email’ (Wirral Museums Service) or ‘The Lace Museum was never part of the Nottingham Service, although a lot of people thought it was. Some of the collection did come to us. I can send you the relevant section of the catalogue if that’s of interest to you’ (Andrew King, Registrar). Needless to say, it was.
Alongside our internet searches we contacted area museum services or the members of staff with responsibility for heritage in local councils. They were often extremely helpful, giving detailed information about why a museum had closed and where the collections had gone. We also met with the Museums Development Network who scanned through lists of closed museums in their regions, trying to dredge up memories of long-gone venues, as did subject specialists. Anthony Coulls, Senior Curator at the National Railway Museum in York, got in touch when he read about the research and checked our information on closed transport museums while Julian Farrance, Regimental Officer at the National Army Museum and Paul Evans, ex-Historical Projects Officer at the Army Museums Ogilby Trust, looked over our lists of closed military museums.
All of the input that we have received has been very useful: thank you to everyone who has given us information, leads, or advice. We really couldn’t do this without you. However, we’re still trying down missing information on some museums so do keep watch on this space for updates and, no doubt, calls for help.
Fiona Candlin
September 2024